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“The biggest frustration I would say is we had all the tools and all the skills. We just didn’t have any blueprints on what we were building. So we were really spread really thin from top to bottom.”

“Our biggest struggle was that we were just doers—but there was no process. It was just getting things done when you could get them done and hope for the best that somebody remembers how to replicate it later on. It worked well for us, but from a growth standpoint, we...

“We’d tried other processes that made a positive impact, but nothing stuck long enough to change the organization in a significant way… We knew if we weren’t efficiently growing as a team, we wouldn’t be able to experience growth as an organization… After working with...

“I was running at 120 mph, afraid to take vacations, afraid to get sick—because you are the company… We didn’t have a strong Integrator on our team… We wasted a lot of time, and there was a lot of ‘fire fighting.’ There were no projections or thoughts of the future…...

“We felt like we were learning how to fly and building a plane at the same time… Now I finally have clarity in my role, and I can pass that down to my teammates. There’s way less anxiety.”