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“Starting out, four of us were handling everything. As we grew, we had to manage personalities and handle different tasks, which we weren’t good at. We were growing faster than we could handle. We needed ways to manage our time and find the right people to help us...

“We were struggling with a lack of structure, wearing too many hats, and not excelling. We had no structure or plan. We’d go with what we felt made the most sense… but at the end of the day, we had no idea what we were doing—which caused friction and chaos… Now, we...