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Swann’s Furniture & Design

“We’ve been in business since 1895. Being the fifth generation carries some weight. We’ve been in the community for so long… Having the pressure not to screw this up is very real, but we take a lot of pride in it… I wanted to carry the ball forward and make this...

Stuart & Company

“We had no structure in our planning process… This operating system has given us a venue to discuss and set our goals weekly and quarterly. We now know who needs to solve what problems, and what the process will be behind that. It’s really helped to reduce confusion....

Spencer Pest Services

“Almost four years ago, I brought my daughter on to help run the day-to-day operations and work on strategic coaching and leadership, but it felt like she and I were doing everything… We wanted to get the leadership team doing more and working more together versus me...